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Welcome to Beauty Mix Shop! These Terms and Conditions outline the rules and regulations for using our website (careproductsnew.com) and purchasing our premium beauty products.

By accessing this website and placing an order, you agree to these terms. Please read them carefully before making a purchase.

1. Website Use and Intellectual Property

1.1 Access and Eligibility

Our website is intended for users who are at least 18 years old or accessing with parental/guardian supervision. By using our site, you confirm you meet these requirements.

1.2 Intellectual Property Rights

All content on this website, including text, graphics, logos, product designs, and images, is the property of Beauty Mix Shop or our licensors and is protected by intellectual property laws. You may not reproduce, distribute, or create derivative works without our express written permission.

User Responsibility: You agree not to misuse website content or use our products to create counterfeit items. Any unauthorised use may result in legal action.

2. Product Information

2.1 Product Descriptions

We take great care to accurately describe our premium beauty products, including but not limited to:

  • Anti Ageing Skincare
  • Bath & Body products
  • Makeup (Blusher, Concealer, Eyebrow Makeup, etc.)
  • Fragrances (For Her and For Him)
  • Hair Care products

However, slight variations in colour or texture may occur due to monitor settings or natural product characteristics.

2.2 Product Use

Our products are for external use only. Please review ingredient lists carefully if you have known allergies or sensitivities. We recommend patch testing new products.

User Responsibility: You are responsible for reading all product information and using items as directed. Discontinue use if irritation occurs and consult a healthcare professional.

3. Ordering and Payment

3.1 Order Process

Placing an order constitutes an offer to purchase, which we may accept by processing your payment and dispatching the goods.

3.2 Pricing

All prices are in GBP (£) and include VAT where applicable. We reserve the right to adjust prices due to market conditions, though this won’t affect confirmed orders.

3.3 Payment Methods

We accept:

  • Visa
  • MasterCard
  • JCB
  • PayPal

Payment is processed at checkout. Your card will be charged when we confirm your order.

User Responsibility: You must provide accurate payment information and have sufficient funds for your purchase. Report any unauthorised charges immediately.

4. Shipping and Delivery

4.1 Processing Time

Orders are processed within 1-2 business days (excluding weekends and holidays). You’ll receive tracking information via email upon dispatch.

4.2 Shipping Options

We offer two shipping methods:

  • Standard Shipping (£12.95): Via DHL or FedEx, delivered in 10-15 business days after dispatch
  • Free Shipping: For orders over £50 via EMS, delivered in 15-25 business days after dispatch

4.3 Delivery Areas

We ship worldwide except to some Asian countries and remote locations. Delivery times may vary due to customs processing.

User Responsibility: Provide a complete, accurate delivery address. We’re not responsible for delays due to incorrect information or customs clearance.

5. Returns and Refunds

5.1 Return Policy

We accept returns within 15 days of delivery for:

  • Unopened products in original packaging
  • Damaged or defective items (photos required)
  • Incorrect items received

5.2 Non-Returnable Items

For hygiene reasons, we cannot accept returns on:

  • Opened skincare products (Anti Ageing Skincare, Cleansers, Face Masks, etc.)
  • Makeup products (Blusher, Concealer, Eyebrow Makeup, etc.)
  • Personal care items (Bath & Shower Gel, Body Scrub, Fake Tan)
  • Fragrances unless completely sealed

5.3 Return Process

To initiate a return:

  1. Email [email protected] within 15 days with order details
  2. Receive return authorization from our team
  3. Ship items to our UK address using provided instructions

Refunds are processed within 3-5 business days after we receive your return. Original shipping fees are non-refundable unless the return is due to our error.

User Responsibility: International customers are responsible for return shipping costs. Use tracked services and retain proof of postage.

6. Liability and Disputes

6.1 Product Liability

While we ensure our premium beauty products meet high quality standards, we’re not liable for:

  • Individual allergic reactions or sensitivities
  • Misuse of products contrary to instructions
  • Minor variations in colour or texture from website images

6.2 Limitation of Liability

Beauty Mix Shop’s total liability for any claim related to your order shall not exceed the purchase price of the products in question.

6.3 Governing Law

These terms are governed by English law. Any disputes shall be subject to the exclusive jurisdiction of English courts.

7. Privacy and Data Protection

Your privacy is important to us. Please see our separate Privacy Policy for details on how we collect, use, and protect your personal data.

8. Changes to Terms

We may update these terms periodically. The current version will always be available on our website. Continued use after changes constitutes acceptance.

9. Contact Information

For any questions about these Terms and Conditions, please contact:

Beauty Mix Shop
30 St Ann Way
Gloucester, GB GL2E 5LH
Email: [email protected]
Phone: +44 (0)XXXX XXX XXX